Customer Satisfaction Survey Form

Griffin Protection Integrated Security (GPIS)

Dear Valued Client,

Thank you for choosing Griffin Protection Integrated Security (GPIS). We strive to provide top-quality security services, and your feedback is essential in helping us improve.

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Date Company 5:

Company Name

Designation

Contact Person

Date of Service

Email Address

Please rate the following aspects of our service on a scale from 1 to 5:

(1 = Poor, 2 = Average, 3 = Satisfactory, 4 = Good, 5 = Excellent)

Categories

	1	2	3	4	5
Overall satisfaction with security services	1Overall satisfaction with security services 1	2Overall satisfaction with security services 2	3Overall satisfaction with security services 3	4Overall satisfaction with security services 4	5Overall satisfaction with security services 5
Helpfulness and courtesy of security officers	1Helpfulness and courtesy of security officers 1	2Helpfulness and courtesy of security officers 2	3Helpfulness and courtesy of security officers 3	4Helpfulness and courtesy of security officers 4	5Helpfulness and courtesy of security officers 5
Professionalism of security personnel	1Professionalism of security personnel 1	2Professionalism of security personnel 2	3Professionalism of security personnel 3	4Professionalism of security personnel 4	5Professionalism of security personnel 5
Responsiveness to incidents	1Responsiveness to incidents 1	2Responsiveness to incidents 2	3Responsiveness to incidents 3	4Responsiveness to incidents 4	5Responsiveness to incidents 5
Appearance and uniform of security personnel	1Appearance and uniform of security personnel 1	2Appearance and uniform of security personnel 2	3Appearance and uniform of security personnel 3	4Appearance and uniform of security personnel 4	5Appearance and uniform of security personnel 5
Effectiveness of security services	1Effectiveness of security services 1	2Effectiveness of security services 2	3Effectiveness of security services 3	4Effectiveness of security services 4	5Effectiveness of security services 5
Quality of security equipment and technology	1Quality of security equipment and technology 1	2Quality of security equipment and technology 2	3Quality of security equipment and technology 3	4Quality of security equipment and technology 4	5Quality of security equipment and technology 5
Responsiveness of management team	1Responsiveness of management team 1	2Responsiveness of management team 2	3Responsiveness of management team 3	4Responsiveness of management team 4	5Responsiveness of management team 5