Customer Satisfaction Survey Form

Griffin Protection Integrated Security (GPIS)

Dear Valued Client,

Thank you for choosing Griffin Protection Integrated Security (GPIS). We strive to provide top-quality security services, and your feedback is essential in helping us improve.

Company Name

Designation

Contact Person

Date of Service

Email Address

Please rate the following aspects of our service on a scale from 1 to 5:

(1 = Poor, 2 = Average, 3 = Satisfactory, 4 = Good, 5 = Excellent)

Service Company from

Categories

	1	2	3	4	5
Overall satisfaction with security services	1Overall satisfaction with security services 1	2Overall satisfaction with security services 2	3Overall satisfaction with security services 3	4Overall satisfaction with security services 4	5Overall satisfaction with security services 5
Helpfulness and courtesy of security officers	1Helpfulness and courtesy of security officers 1	2Helpfulness and courtesy of security officers 2	3Helpfulness and courtesy of security officers 3	4Helpfulness and courtesy of security officers 4	5Helpfulness and courtesy of security officers 5
Professionalism of security personnel	1Professionalism of security personnel 1	2Professionalism of security personnel 2	3Professionalism of security personnel 3	4Professionalism of security personnel 4	5Professionalism of security personnel 5
Responsiveness to incidents	1Responsiveness to incidents 1	2Responsiveness to incidents 2	3Responsiveness to incidents 3	4Responsiveness to incidents 4	5Responsiveness to incidents 5
Appearance and uniform of security personnel	1Appearance and uniform of security personnel 1	2Appearance and uniform of security personnel 2	3Appearance and uniform of security personnel 3	4Appearance and uniform of security personnel 4	5Appearance and uniform of security personnel 5
Effectiveness of security services	1Effectiveness of security services 1	2Effectiveness of security services 2	3Effectiveness of security services 3	4Effectiveness of security services 4	5Effectiveness of security services 5
Quality of security equipment and technology	1Quality of security equipment and technology 1	2Quality of security equipment and technology 2	3Quality of security equipment and technology 3	4Quality of security equipment and technology 4	5Quality of security equipment and technology 5
Responsiveness of management team	1Responsiveness of management team 1	2Responsiveness of management team 2	3Responsiveness of management team 3	4Responsiveness of management team 4	5Responsiveness of management team 5